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The leak you reported 8 months ago? Prove it.

When you move out and the landlord blames you for damage, can you prove you reported it months ago? If not, you pay.

The problem

Things break during a tenancy. Pipes leak, appliances fail, paint chips. You tell the landlord. Maybe you email, maybe you call, maybe you mention it in passing.

8 months later at move-out: "There's water damage under the sink. That'll be €800 from your deposit." You know you reported it. But can you prove it?

Verbal reports don't count. Text messages get deleted. Without a clear, dated record, you're responsible for damage you didn't cause.

How RentVault solves this

RentVault's Issues Log lets you document problems as they happen — with photos, descriptions, and timestamps that create a verifiable timeline.

Log issues instantly

Something breaks? Open RentVault, snap photos, add a description. The date and time are recorded automatically.

Build a timeline

Every issue is recorded chronologically. At move-out, you have a complete history of what happened and when.

Tamper-proof evidence

Photos are stored with cryptographic hashes. If anyone tries to edit or backdate them, the evidence is broken.

Include in your Deposit Recovery Pack

When you need to dispute deductions, your issues timeline is included in the official PDF export — showing exactly what was reported and when.

What to document

Maintenance issues

  • • Broken appliances
  • • Plumbing problems
  • • Heating/cooling failures
  • • Electrical issues

Property damage

  • • Water leaks and stains
  • • Mold or damp
  • • Cracks in walls or ceilings
  • • Window or door damage

The full picture at move-out

When you leave, RentVault has everything:

  • Check-in evidence — how the property looked when you moved in
  • Issues timeline — everything you reported during the tenancy
  • Handover evidence — how you left the property

This is the evidence you need to dispute unfair deductions. All in one place, all timestamped, all verifiable.

Start logging issues today

Build your evidence timeline for free. Pay only when you need exports.